CRM Software For Healthcare

CRM designed for Healthcare

Elevate your healthcare practice with SuperCRM. Meet and exceed patient expectations.

Ragini M
20/12/2023
3 min reading time
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Why do healthcare institutions need a CRM?

Healthcare institutions need CRM systems to enhance patient relationships, streamline operations, and improve communication, ensuring efficient care delivery and regulatory complian

  • Patient Management: Efficiently manage patient information and interactions throughout their healthcare journey.
  • Contact History: Keep a detailed record of patient communication and touchpoints for personalized care.
  • Patient Health Records: Centralize patient health records for comprehensive and unified healthcare management.
  • User-friendly: Enjoy a user-friendly interface, ensuring easy navigation for healthcare professionals.
  • Patient Forms: Manage patient forms digitally, reducing paperwork and improving efficiency.
  • Patient Segmentation: Segment patients based on various criteria for targeted and personalized care.
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"We want to be reachable on all channels for our customers.""
Raj-Mishra-profile-picRaj Mishra, Head of Marketing

Enhancing Patient Acquisition

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Patient inquiry management
  • Capture patient inquiries seamlessly from multiple channels, such as websites, healthcare aggregators, and paid ads.
  • Utilize APIs to automate patient intake from portals, forms, and other sources.
  • Reduce response times and enhance efficiency in managing patient inquiries.
personalized patient interactions
  • Leverage SuperCRM's capabilities to personalize patient interactions based on individual needs, preferences, and medical history.
  • Use detailed patient segmentation for targeted and customized care.
  • Improve patient satisfaction and loyalty through tailored communication and care
Doctor-patient assignment
  • Automate the assignment of doctors to patients based on factors like patient needs, doctor availability, and specialty.
  • Ensure timely and efficient patient response without manual intervention.
  • Optimize patient satisfaction and streamline the care process.

Maximizing Healthcare Analytics

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Patient acquisition analytics
  • Gain a bird's-eye view of the entire patient acquisition process with SuperCRM's analytical dashboards.
  • Track patient sources, engagement, appointment trends, and experience ratings.
  • Identify trends, make data-driven decisions, and optimize resources
Patient drop-off monitoring
  • Utilize the patient drop-off dashboard to proactively monitor changes in patient utilization of services.
  • Gain detailed insights into specific sources of drop-offs, facilitating in-depth analysis.
  • Develop effective strategies to improve patient retention rates and satisfaction.
New patient intake process
  • Simplify and streamline the new patient intake process with visual representations of patient flow across departments and doctors.
  • Gain valuable insights into trends impacting patient acquisition rates over time.
  • Enhance efficiency and effectiveness in managing patient intake.
"We want to be reachable on all channels for our customers.""
Raj-Mishra-profile-picRaj Mishra, Head of Marketing

Frequently asked questions